Shipping policy

Carriers Used:

• USPS
• UPS

Shipping Options:

1. Ground USPS: Estimated delivery in 7 to 10 days.
2. USPS Priority Mail: Estimated delivery in 2 to 4 days.
3. USPS:  Estimate delivery in 2-3 days

Shipping Costs:

• Free shipping for all hat orders or anything over $100

Processing Time:

• 99% of our custom orders are shipped within 7 days. 

Estimated Delivery Time:

• Delivery can range between 2 to 10 days, depending on the shipping method chosen.

Shipping Restrictions:

• No restrictions.

Tracking:

• Upon shipping, customers will automatically receive an email containing their tracking number.

Packaging:

• All custom orders are dispatched in high-quality corrugated boxes to minimize potential shipping damages.

Insurance:

• Packages are insured only if customers purchase the shipping protection option available at checkout.

Damaged/Lost Items:

• For custom product shippers, it is standard to offer a replacement for items that are damaged in transit or lost, provided the customer has purchased shipping protection.
• Any damaged items should be reported within 7 days of receiving the package with photographic evidence.
• Lost items will be considered for replacement if they haven't arrived within 30 days.

Reporting Damaged/Lost Items:

• Please refer to our refund and return policy for detailed procedures on reporting and replacing such items.

Holiday Shipping:

• During peak holiday seasons, processing times might experience slight delays due to high volume. We recommend customers to place their orders early during these times to ensure timely delivery.